Refund policy

At Wild Aura, we take pride in offering thoughtfully curated products designed to elevate your everyday lifestyle. If for any reason you are not completely satisfied with your purchase, we are here to help make the process simple and stress-free.

You may request a return within 7 days of receiving your order. To be eligible for a return, items must be unused, in their original condition, and returned in the original packaging. This ensures that every product maintains the quality and care we promise to all our customers.

Once your return request is approved, you will receive instructions on how to send the item back. After we receive and inspect the returned product, we will notify you regarding the status of your refund. If approved, the refund will be processed to your original payment method within a few business days.

Please note that certain items may not be eligible for return due to hygiene or usage reasons. Shipping costs are non-refundable, and return shipping charges may apply unless the product received was damaged or incorrect.

If you receive a damaged or defective item, please contact us within 48 hours of delivery with clear photos so we can resolve the issue promptly.